General delivery rules
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Goods are delivered by Registered Priority Mail and need to be signed for upon arrival. All packages have tracking numbers, which will be provided to you once the package is shipped. Tracking numbers can be used for online tracking in some countries (i.e. USA, Italy, Spain). In the unlikely event that your goods are not received in good time, please email us at prescriptionservices2016@gmail.com quoting your order number. If you are not able to quote the order number, please provide your name, the delivery address and the approximate date of your order. We will attempt to track the order but should we be unable to do this, we will replace the goods free of charge.
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Delivery time
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The average delivery time to Continental Europe, United Kingdom and Ireland is 7 working days, delivery to the rest of the world takes up to 10 working days. In some rare occurrences your packages may be delayed in the process of shipping, please let us know so we can attempt to track your packages. In the event that you do not receive your packages within 20 days, these packages are declared lost or stollen and we guarantee to resend you the packages or to fully refund you the money for your order.
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Shipping info
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All orders are shipped within 24 hours once your online transaction has been validated, excluding weekends and holidays. In the event that your order is split up into two or more parcels, the parcels are shipped at a rate of two a day. Since these parcels are shipped on different days, there is a chance that their arrival could be a few days apart. In order to avoid fraud and to protect our valuable customers we ship via Registered Priority mail only.
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Cancellation of order
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In case you need to cancel your order, you are able to do so without any reason within 12 hours, please email us: sales@brandmedicines.com asking to cancel your order. Please, provide your order number, your name and the delivery address.
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14 day money back guarantee
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In the unlikely event that a faulty or incorrect order is received by the Customer, the Company will replace it immediately following our subsequent receipt of those goods. If this is not possible we will make a full refund of the purchase price. Such Goods must be returned to us within 14 days of receipt. The Customer will be responsible for arranging transportation, but postage costs thus incurred will be refunded.
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Guarantee
We want you to be totally satisfied with anything you order from us. Inspect your purchase immediately upon receipt. If you are not satisfied with the condition of the products, or the products are faulty, let us know and we'll give you return instructions. Brandmedicines.com cannot be held responsible for variations in the quality of the products caused by or owing to the acts and or omissions of the manufacturer or manufacturing process. Then, return the unwrapped, unopened, unused merchandise in new condition within 10 days and we will exchange the merchandise or credit your account.
Online Transactions Security
Secure On-Line Credit Card Transactions using our on-line shopping basket you can browse our site and collect items as you go. Items that are placed in the shopping basket can be reviewed and removed at any time throughout your visit. When you have completed selecting your purchases, proceed to the checkout. If you haven't yet registered on our website, you will be prompted to enter your personal details - name, address and telephone number. When you place your order, you will be redirected to our payment processor ePay, where you will be prompted to enter your credit/ debit card details. The website is owned by ePay. It is is fully encrypted, PSI compliant and Verified by Visa for your security and peace of mind. As a company, we have no access to, nor do we hold any of your credit card details. The billing system we use is fully automated, and fully controlled by ePay.
International Duty Laws
It is your responsibility to determine whether Internet purchases of medicines in your area are prohibited under local laws. In the event that you are charged duty upon receiving your parcel you have a choice to pay the duty or refuse the package, in which case the package will be returned to us and you will receive a refund for the order.
Privacy policies
By accepting these terms and conditions of sale you are also stating that you have read the Brandmedicines.com policies section and agree to those policies as set forth.
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We do offer interstate and world wide shipping which is very SAFE-RELIABLE-DISCREET and We give guarantee that your order will make it through customs of your country.
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Double Vacuum Seal and Stealth Package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers,
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If your shipment does not arrive we can provide you with proof of shipment and you are compensated but will give no refunds unless it is our error.
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Stuff is professionally wrapped into an oily plastic, no smell, no x-ray penetration and cannot be detected even with the ION scanner. then packaged into aPlayStation or X-box carton so buyer receives stuff as though receiving a newly ordered game.
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We do also send customized packages (diplomatic sealed ) which evade all custom checks. To avoid crushing, bud will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope. This Envelope will be shipped via priority mail.
NO SIGNATURE REQUIRED FOR ANY DELIVERY – – – SECURITY OF OUR CUSTOMERS IS VERY IMPORTANT.
NB ~ Make sure there are no errors with your email address, shipping address and phone number we don’t want orders shipped to the wrong addresses or to the wrong persons.
100% Risk free and Safe delivery to both Home and P.O Box Addresses Delivery locations
